Customization Coding Policy

1. Changes after order confirmation:

• Not allowed: After order confirmation, no changes to shirt or kit customization will be accepted.

2. Specific conditions:

• Order confirmation deadline: customization changes will only be considered before the final order confirmation.
• Understanding the policy: customers are informed of this policy during the purchase process, ensuring their understanding and acceptance.

3. Exceptions:

• Production errors: In case of errors made by the production team, it will be possible to correct the customization according to the original order.
• Transport-related damages: If the shirt arrives damaged during transport, it will be allowed to replace it, keeping the original customization if applicable.

4. Communication and transparency:

• Prior information: customers are clearly informed of the customization change policies before finalizing their purchase.
• Clarity in descriptions: detailed descriptions of customized products are provided to avoid confusion or unmet expectations.

5. Responsibility:

• Customer responsibility: customers are responsible for carefully reviewing customization information before confirming their order.
• Customer support: the customer support team is available to answer questions and provide assistance before order confirmation.

6. Policy notice:

• Disclosure: This policy is disclosed on the company’s communication channels, including the website, transactional emails, and marketing materials, ensuring customers are aware of the applicable conditions.

7. Policy revisions:

• Updates: this policy may be revised and updated as needed to reflect changes in business practices or regulatory requirements.

By following this policy, we aim to ensure a transparent and satisfactory experience for our customers, maintaining consistent standards of quality and service.

Thank you for choosing Game Day!